IMPORTANT INFORMATION ON THE HOME DEPOT DEBIT CARD BREACH

Using Debit MasterCard® to manage your finances is more convenient than using checks because funds are immediately deducted directly from your checking account. Having an electronic record of every transaction the moment you make it can be a real timesaver, and makes keeping track of what you spend a snap.

Use your TCCU Debit MasterCard® at any ATM that has the MasterCard® logo displayed, using your PIN# for transactions up to $600 per day from your checking or savings account. Or, you can use it to purchase goods or services of up to $2,500 per day, using your signature or PIN#, from merchants who accept the Debit MasterCard®.

Please contact us if you require temporary debit card increases. We will be glad to assist you. (817)884-1470

TCCU members can now use thousands of ATMs fee-free! We're now part of two (2) shared-access ATM networks, giving members access to thousands of fee-free ATMs in locations throughout the DFW Metroplex and the nation.

Search for fee-free CO-OP ATMs by clicking the logo
Search for fee-free MoneyPass ATMs by clicking the logo

For disputes, activations, to request provisional credit on fraudulent transactions, or to report lost or stolen cards, call us at 817-884-1470 during regular credit union business hours of Monday through Friday, 8 am to 6 pm.

  • To report lost or stolen debit cards after regular credit union business hours, please call 888-241-2510.
  • To activate debit cards after regular credit union business hours, please call 800-466-0040.


Debit Card Security

TCCU's debit card program is monitored using Falcon™ Fraud Manager, the industry-leading neural network fraud detection system. This three-tiered debit fraud protection system has the capacity to detect illegal activity quickly and effectively.

  • Trained analysts watch for suspicious transaction activity on your behalf, 24/7, 365 days a year
  • You will be contacted immediately (either by a live agent or by an automated system) to verify the authenticity of your card transactions, if warranted
  • Click here to read more about how it works

 

Got a question? We can help.

Contact us online, give us a call at 817-884-1470, or stop by a branch location for assistance with any questions or concerns.