Who are we?

We are Tarrant County Credit Union, headquartered in downtown Fort Worth, Texas. Our neverending mission is to provide our members with the best possible financial and member services.

Access 24

• Access 24 Keycode Listing

Access 24: The 24-Hour Telephone Teller

You now have telephone access to your TCCU accounts 24-hours-a-day, 7-days-a-week, including holidays.

With Access 24, you can:

• Inquire about cleared checks;
• Check on deposits and withdrawals;
• Check your share and loan balances;
• Make check withdrawals;
• Transfer funds between accounts;
• Make loan payments;
• Request tax information;
• Make advances on Line of Credit Loans.

Access 24 is Easy to Use!

All you need is the following:

• Your account number is listed on your statement.
• Your personal identification number (PIN); your PIN is assigned by the credit union and can be request by completing the Access 24 Application.
• A touch-tone telephone.

Using Access 24:

1. Call the special Access 24 telephone number, 817-884-1470, Press 9.
2. Enter your account number followed by the # key on your touch-tone phone.
3. Enter your four-digit PIN followed by the # key.
4. Enter a transaction code followed by the # key.
5. To end your session, simply hang up or enter 99#.

Note: See the Account Suffix Conversion Table for the number that corresponds to your suffix.

Things to Remember:

• The # key must be pressed to conclude each entry.
• Pressing ** will erase the last instruction you entered.
• Enter the exact amount for each transaction, including dollar and cents. For example, to enter $100.00 press, 10000#.
• Pressing *# will repeat the last message.
• You may key ahead at anytime during the session. You do not need to wait for the voice prompt.
• To end the call, press 99#.
• Requests for withdrawals are restricted to Share Savings Accounts, Money Market  Access Accounts, and Checking Accounts. A check will be mailed the first business day following the request.

Identifying Your Accounts:

The letter or number assigned to each of your account types is called a suffix, and can be found on the upper left hand side of your statement. See the Account Suffix Conversion Table for a list of corresponding numbers to use.

Note: To transfer to another account number, press 6 before you enter the transaction code. You must also be a joint owner on that account.

Transaction Codes

Account Suffix Conversion Table